Tesla Product Y owner states steering wheel fell off 5 times soon after acquiring the automobile

• Prerak Patel claimed his Tesla steering wheel fell of although he was driving down a New Jersey freeway.
• The driver mentioned he’d acquired the Design Y just five days prior to the incident. 
• Patel explained he was informed a bolt was missing from the steering wheel link.

Just five days soon after it was delivered, a manufacturer new Tesla Design Y’s steering wheel fell off, its proprietor states. Prerak Patel was driving down a highway near Woodbridge Shopping mall in New Jersey with his wife and young ones when the incident transpired.

“I was driving a usual velocity in the still left lane when all of the unexpected I experienced this free wheel in my hand,” Patel explained to Insider. “By the grace of God, there was no person powering me. I took my foot off the pedal, and I was equipped to pull all the way over to a divider.” 

Patel stated it took 10 to 20 minutes for the law enforcement to arrive at the scene and that the car or truck was later towed to a close by Tesla assistance heart.

Photos of the steering wheel seem to display the wheel solely detached from the steering column, only hanging on by exposed wires. Patel posted numerous photos from the incident on Twitter.

—Prerak & Neha Patel (@preneh24)
January 30, 2023

Patel has yet to decide up his car or truck from the company centre, but he said he was explained to by a provider consultant that a bolt was lacking from the steering column.

He’d often wished to buy a Tesla, he stated, and observed an option when the corporation reduced its selling prices for its Product Y and Design 3 on January 13. He requested the automobile the very same working day the cost cuts ended up introduced.

Now, he’s not confident he wishes to drive the motor vehicle once more, experience that he’d be placing his family at risk.

“If they give me that very same automobile again, I is not going to experience at ease driving it, ” Patel reported. “I have asked for a refund. I have asked for a new motor vehicle.”

Patel claimed he’s been seeking to negotiate the situation with Tesla’s customer assistance department, but in the meantime, he is been tweeting through the difficulty, publishing his exchanges with Tesla assistance representatives on Twitter and garnering  over 2 million views.

—Prerak & Neha Patel (@preneh24)
January 30, 2023

“My key goal for tweeting is for them to make improvements to top quality management so no other family members has to go by means of this,” Patel claimed, adding that he want the company to choose accountability publicly.

A spokesperson for Tesla did not react to a ask for for comment in advance of publication.

It truly is not the initial time that a Tesla owner has complained of issues with the car’s steering wheels. In 2020, Tesla driver Jason Tuatara posted pics of a Product 3 steering wheel that experienced fallen off. At the time, the New York Post noted that a Tesla consultant had informed the driver the vehicle was lacking a bolt that linked the wheel to the body of the automobile.