Scenario Position, a mobile customer portal and messaging platform with a major focus on client regulation corporations, has elevated $5 million in a Collection B spherical, bringing its complete funding to in excess of $11 million.
Previous January, the corporation elevated $3.5 million in a Series A venture money spherical, and it experienced formerly lifted of $1.5 million in seed funding in 2020 and $750,000 in funding in 2019.
This newest spherical was led by Panoramic Ventures, which also participated in its Series A spherical.
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Cofounder and CEO Andy Seavers mentioned it has hardly ever been a lot more significant for legislation corporations to scale consumer assistance, and that incorporates what he calls the “legal technology triad” of their companies: consumption, circumstance administration and shopper support.
While quite a few enterprises use generic purchaser assistance software package this kind of as Zendesk, Hubspot or Intercom, he claimed, Scenario Standing is specifically intended as a devoted platform to assist consumer provider in the lawful marketplace.
Case Status was cofounded in 2017 by lawyer Lauren Sturdivant, who afterwards returned to regulation observe but remains chairman of the board, and Seavers, who was its CTO right before becoming CEO following Sturdivant’s departure.
Its most important shopper concentration is on shopper legislation firms in the United States and Candada offering solutions on a flat-charge or contingency basis. Its consumers include companies in personalized damage, immigration, family members regulation, and a lot more, as nicely as expert companies companies exterior the legal profession, this sort of as veterans affairs and senior residing.
Its cell application serves as a cellular shopper portal and provides consumers with situation updates, text messaging, appointments, and extra, all sent securely on their cellphone.
It also integrates with a range of exercise administration platforms.
Sturdivant explained to me that the firm proceeds to exceed its projections for growth and is remaining executed in some of the most significant companies in the U.S.
“Case Standing updates are turning into the new norm in authorized,” she mentioned, “which is how it should really be.”