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On LawNext: Zen and the Artwork of Regulation Follow Management, with ZenCase’s CEO TJ Fraser and COO Olivia Mockel


Jan 17, 2024
On LawNext: Zen and the Art of Law Practice Management, with ZenCase’s CEO TJ Fraser and COO Olivia Mockel

In 2013, when Florida law firm TJ Fraser established out to obtain a law follow management resolution for his company, he examined just about each merchandise on the market, he claims, but he could not locate 1 that solved the issues he encountered in his day-to-working day practice. So, fairly than retain seeking, he determined to make the alternative himself. A yr later on, when he moved to his recent organization, he did so on the condition that it use the computer software for all its operations. His profits elevated by practically 50%, he states, even with fewer individuals on his workforce than at his prior business.

By 2018, Fraser and his team experienced dubbed the software package ZenCase, and in 2021, just after continuing to acquire and refine it, they migrated their first 50-furthermore consumer law agency onto the system and officially released it commercially to the authorized current market at massive.

On today’s LawNext, host Bob Ambrogi is joined by Fraser, who is now the CEO of ZenCase, and Olivia Mockel, its president and COO. Mockel just lately moved to ZenCase after many decades in management roles at other observe management providers, which includes most not long ago as CEO of PCLaw | Time Issues, a joint enterprise concerning LEAP and LexisNexis.

So what makes ZenCase different from other apply management platforms and what sorts of regulation corporations is it suited for? In today’s episode, we’ll hear from Fraser and Mockel about all that and far more, which includes how they are incorporating generative AI and their strategies for future growth.

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